Pre-Sale & Payment Questions

All our prices quoted include Republic of Ireland VAT. Unfortunately, we cannot process VAT refunds.

Make & Tailor is an e-tailer and manufacturer, we also supply some retailers in Ireland – please email us for details.

We will accept returns up to 14 days from receipt of order. You have 7 days to complete our online returns form and 14 days to have the goods returned to us in the same condition they were received in, including tags. See Returns for more information.

You can pay with all major credit cards as well as via PayPal.

Orders are sent using the policies outlined in the Shipping page.

We dispatch orders every Friday, and subject to stock availability, you will receive multiple items together. If you wish to find out more about how orders are processed, please email us at info@makeandtailor .com.

Unfortunately, we cannot refund the cost of sending a return. We highly recommend that you send your returns via registered post or another secure delivery method.

We dispatch to the EU, US, Canada, Australia and New Zealand at this time.
Deliveries to the United Kingdom will be sent via DHL Express. Orders will be dispatched every Friday and are subject to DHLs delivery schedules.

To purchase an item, simply click “Add to Basket” and go to the shopping basket on the top right where you will be brought to a registration area. You can register to place your order so that should you order from us again we will have your details saved already. Otherwise, you can checkout as a guest. In this case you will have to re-enter your details the next time you shop with us.

Deliveries to Ireland and the United Kingdom are dispatched every Friday and are subject to the delivery schedule of DHL.
Deliveries to the Rest of the World will be sent via An Post and your local post service. Please allow 10-15 days for delivery.